• I can wash my floor with water.

    False. Wood and water don’t mix well. Wood fibres swell when they absorb water. This can deteriorate the wood and the finish of your flooring. When water infiltrates flooring, it can result in dimensional changes to the boards, wood discolouration and the development of mould between the boards. The kitchen and hallway are locations where water often comes in contact with wood. Special attention should be paid to these locations where wood is installed to avoid contact with any kind of liquid. 

    Recommendation: Wipe up spills (water, liquids, detergents) immediately before they are absorbed by the wood fibres. Place mats in front of kitchen sinks, the dishwasher and workstations in the kitchen. Use carpets at door entrances to collect water and snow.

  • My floor is scratchproof.

    False. No floor is scratchproof. Install felt spacers on furniture and chair legs and protect your floor when moving furnishings about. Place carpets in front of door entrances and in high traffic areas. Install a protector under your computer chair.  Sweep or vacuum the floor regularly.  



  • If there are colour variations in my floor, I must have received a bad batch of wood.

    False. Wood is classified and sawed according to established standards. We make every effort to supply consumers with the very best quality flooring. Experienced installers work with several boxes of wood at the same time to ensure the best possible uniformity.

     



  • Long boards mean better quality.

    In truth, the longer the board, the more it will tend to warp. The quality of our product is very important, and offering a defect-free product is one of our foremost concerns. To maintain the highest quality standards, we cut away wormholes, small open knots, some tiny cracks and anything else that might have a negative impact on the topside of our boards. We elect to offer only the very best quality possible.